GSR Cleaning Privacy Policy: Safeguarding Your Personal Data
At GSRCleaning.com.au, we respect and value your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, and postal address.
Non-Personal Information: This includes details such as your IP address, browser type, and browsing behavior on our site.
Payment Information: If you make a payment through our website, we may collect billing information (e.g., credit card details). This information is securely processed through our third-party payment processor.
2. How We Collect Information
We collect personal and non-personal information in the following ways:
Directly from You: When you fill out a contact form, sign up for newsletters, book a cleaning service, or otherwise interact with our website.
Automatically: We use cookies and similar technologies to collect non-personal information about how you interact with our website. This helps us improve the functionality and user experience of our site.
3. How We Use Your Information
The information we collect is used for the following purposes:
To provide and improve our cleaning services.
To communicate with you, including sending appointment reminders, newsletters, promotional offers, and other relevant information.
To process payments and manage billing.
To respond to inquiries and support requests.
To analyze website usage and improve user experience.
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, email marketing platforms).
Legal Requirements: We may disclose your information if required by law or to comply with a legal process (e.g., a court order).
Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the transaction.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website and analyze user behavior. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of some parts of our website.
7. Your Rights and Choices
You have the right to:
Access your personal information: You may request access to the personal information we hold about you.
Correct or update your information: If you believe any of your personal information is inaccurate or incomplete, you may request to have it corrected.
Opt-out of marketing communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in each email.
To exercise these rights, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by GSRCleaning.com.au. We are not responsible for the privacy practices of these third-party websites, and we encourage you to read their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.